Frequently Asked Questions

We answer some of the most popular questions about Sonicare toothbrushes and brush heads below. Please contact us if you don’t find your question and/or answer here.

SAFE TO USE

EasyStart

Our Easy-Start program gives you the option to gradually increase the brushing power the first 14 times you use your new electric toothbrush.

Long Battery Life

Innovative, powerful Lithium Ion battery enables up to 14 days so you can go long periods without charging.

TOOTHBRUSH HEADS

Safe and gentle on teeth and gums

Each brush head is put through its paces to ensure durability and an exceptional performance every time you brush.

SAFE & GENTLE

Built-in Pressure Sensor

Brushing too hard can damage your teeth and gums. The built-in pressure sensor emits a gentle pulsing sound to remind you to ease off on the pressure.

DESIGNED AROUND YOU

Slim and light-weight

The ergonomic design makes the toothbrush easy to hold and use so that you can get an amazing clean without any strain.

CONVENIENT TIMERS

SmarTimer and QuadPacer

The SmarTimer guides you to brush for the recommended 2 minutes, while the QuadPacer’s 30-second sequences ensure you’ve thoroughly cleaned in each part of your mouth.

TOOTHBRUSH HEAD REPLACEMENTS

BrushSync

A microchip-enabled technology detects and synchronizes the smart brush head with the smart handle. It tracks how long you’ve been using the brush head and reminds you when it’s time for a replacement.

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